I've said it before...I'm a road warrior. I spend a lot of time in the airport,
on planes and in hotels. I do
absolutely everything I can to make my travel enjoyable, and more importantly,
efficient. That's why I was in
shock last week to breeze through the metal detector in Montreal just to hear
the damn thing scream out its opposition to my speedy passage.
George knows the airport game pretty well. |
I think for regular travelers it's constant challenge to
not slow down the process by being the one that makes the machine beep...you
can feel the other road warriors behind you in line... “Amateur,” they
think. I know they think it,
because I think it. You get behind
someone who looks like they know what they’re doing, because that line will
move faster, then shazam, the alarm
goes off when they forget to take off their shoes or their belt, and they’ve
got to go through again.
Amateur.
So imagine my surprise last week in Montreal when I went
through the detector, strutting proudly, as I do, because I know there is not a
shred of metal anywhere on my person.
Not an errant penny, not a stick of gum, nothing. When to my great surprise, and
horror, the thing went off and the CATSA people sprung into action.
I must of looked surprised when I stopped dead in my tracks
during the afternoon security rush hour.
“Don’t worry…” she said, “…you’re clean. Very clean, in fact.
You’ve been selected for a random search.” Random Search.
That’s something you rarely heard ten years ago, but it’s part of the
modern traveler’s lexicon today.
That means that you get a pat-down for no real good reason.
You're the lucky winner of a random search. Just let me glove up. |
Up until a few months ago, you had no choice when it came
to a random search. In Montreal it
involved a pat down by whoever the lucky CATSA employee was who was assigned to
your line. It involved arms, legs,
and if you were lucky, a foot massage, as they had you sit down, and they ran
their hands over your feet. My
life changed a few months ago when they installed those full-body scanners that
everyone was freaking out about.
Yep, give me that pat-down. It's been a slow week. |
There’s some controversy around exactly what those lucky
CATSA employees get to see, and for how long they store the images. Here’s how I feel about it. If you’ve read this blog, you know I’m
not a fan of being touched by strangers, so go ahead and scan me baby! You stand in a big round phone booth,
and this x-ray machine swoops around you taking a full body shot and
transmitting it to somebody in a room that you can’t see. They then send a thumbs-up or thumbs-down
signal back to the security employee and they either let you go, or feel you up
to get a better sense of what you’re trying to stash on your body.
One to beam up, Mr. Scott |
I don’t know if people want to get assigned to the X-Ray
room, or if it’s where you get assigned if you’re being punished. I don’t even like to look at myself in
the mirror when I get out of the shower in the morning, so I can’t imagine
sitting in a room looking at images of people like me every single day. I know the thought freaks people out,
but if a guy, or girl, that I can’t see is sitting in a room looking at X-Ray
pictures of my junk, and, it gets me through security faster, bring it on.
Ewww. Imagine this all day long. |
I’m not sure how you would describe that position in a job
posting…Requires long hours of sitting alone in a dark room with no windows
looking at pictures of naked people on the computer. Come to think of it, there are probably
millions of people who are qualified to do that job. They probably don’t have too much problem hiring for that
one.
Wanted: X-Ray room monitors |
I’ve been traveling for business in Canada for a long
time. I’ve been to 18 different
airports in Canada, and most of them many more than one time. I have a memory for the important
things, like where the washrooms are.
Once I crossed that magic chronological threshold of 40, knowing where
to go, to go, got much more important.
I have no idea why your bladder seems to shrink when you hit that
magical milestone.
I had it all sorted out for a long time. I knew my path through the airport,
that included the requisite bio-stop, both when departing and arriving. It was all good. That is, until, they started building
new airports. It started with
Ottawa. It’s a lovely airport, but
when you knew where the washroom was, in relation to your gate, then they go and
move it on you, things get a little dicey. The same is true of Edmonton, Calgary, Vancouver, and most
recently, Winnipeg. Winnipeg is a
beautiful new terminal, very bright, but the washrooms are in a really
different place then they used to be.
There's even a cool map for the new Winnipeg terminal. But where's the john? |
Airport designers are becoming more and more aware of the
needs of the road warrior. The
most obvious change is that there is now much easier access to power
outlets. It used to be that you
needed to wedge yourself between a chair and the wall, and sit on the floor to
plug into an outlet usually reserved for a vacuum cleaner. Yesterday I noticed a whole new seating
arrangement in terminal 3 in Toronto that allows a number of people to sit in a
circle around a power pole.
Looks like something grown-ups should be doing |
Convenient?
Yes. Comfortable? I doubt it. The configuration of the chairs has people who don’t know
each other almost sitting on top of each other while they charge up their
devices. The airlines have
cottoned on to this concept as well, and have made power available at your seat
for your long haul flight and your short haul battery. As a nod to Air Canada, they’ve even
got a USB port at your seat to power up your iPods and your Blackberry. Very thoughtful.
Notice the USB and the power outlet. Thank you, Air Canada. |
Speaking of plugging in your devices, I see an incredible
number of iPads. I’m sure there
are a hundred million of them in circulation. As I sit on the plane, and if I’m lucky enough to get
upgraged to Business Class with the executive types, I notice that almost every
suit on the plane pulls out their iPad.
I don’t have one, so I feel a little left out. So I look around, and do you know what’s going on on those
executive iPads? Updating
spreadsheets? Executive
memos? Nope. It’s Angry Birds. That’s what’s going on. Virtually every cuff-linked exec I’ve
seen with their iPad on a plane is, at some point during the flight, playing
Angry Birds. I don’t begrudge them
their downtime, I just think it’s kind of a hoot. And, I’m jealous.
I want an iPad so I can play Angry Birds too |
It’s not that hard to separate the real Road Warriors from
the Road Warrior Wannabes. The
Road Warriors have their liquids and their gels already packed in an approved
ziplock baggie. (Note: Don’t try to slide through the Halifax
airport with your stuff in a freezer bag big enough for your Easter ham,
they’ll make you repack it.)
They’ve got their laptops and other devices stored in their briefcases
in a way that allows them to access it with one unzip. (Don’t shove them in your suitcase
between your gitch and your socks…it’s embarrassing when you pull your laptop
out and your leopard print thong comes with it.) They’ve got their ID and their boarding pass ready for the
gate agent. (Your Costco
membership, even though it has your picture on it, isn’t good enough for most
Air Canada gate agents.)
If you find your leopard skin thong on the floor of the airport, you need to pack better. |
I’m not sure if being a Road Warrior is something to be
proud of. But I am proud. I’m proud that I can leave the office
in Montreal at 4:30 and if traffic cooperates, be at my gate at 5:00, because
I’ve navigated the system correctly.
A lot of people (my lovely bride included) don’t think that work travel
is actually work. But it is. It takes training, planning,
perseverance and energy to survive it.
A lot like going to the office everyday.
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